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Clackamas Community College
  • Position Number: 4204478
  • Location: Oregon City, OR
  • Position Type: Disability Services

Academic and Career Coach Full-Time

Salary: $56,042.40 - $61,060.92 Annually
Location: Oregon City, OR
Job Type: Full-Time, Union
Division: Academic Foundations and Connections
Job Number: 2223-00290
Closing: 6/4/2023 11:59 PM Pacific

Clackamas Community College (CCC) aspires to be an inclusive environment where the unique contributions of our diverse students, employees, and the community are honored and valued. We seek to foster a climate of belonging that supports all students and employees in achieving success.

A hybrid work schedule with designated in-person and remote working days is available with supervisor approval.



Advisors are responsible for informing prospective, new, returning and current students of academic programs, degree and career options, registration processes, college policies, and transfer procedures while providing excellent customer service to their assigned student caseload. Advisors will collaborate with students, faculty, staff, administrators and community partners in a proactive case management process to facilitate the development of intentional educational and career plans to help students achieve their academic, personal and professional goals. Advisors play an essential role in the implementation of student services activities to increase retention rates, course completion rates and/or transfer to either a college/university, or the workforce.




1. Academic Advising (60 - 70%)
1.1. Advise students on educational offerings that CCC offers based on student's interest and goals.
1.2. Determine student's placement in math and writing or review transcripts for placement.
1.3. Educate students on prerequisites and degree requirements.
1.4. Discuss employment experience, career survey results, employment outlook, expected salary
1.5. Inform students of the community resources on campus & off campus to support them with their educational success.
1.6. Recommend coursework to meet student and community needs in the employment area they are seeking.
1.7. Serve as advisor to student cohorts, maintain relationships with assigned departments areas on campus, train incoming academic and career coaches on content specific to cohort related areas.
1.8. Utilize available and appropriate technology, including Colleague, Navigate, Outlook, etc. to: monitor academic progress of students toward degree and/or certificate completion, identify current and potential academic needs, document ongoing case management activities, and document all pertinent student information and status updates.

2. Conduct Assessments (20%)

2.1. Conduct Assessments to determine training, educational, career, and personal needs, including reviewing placement, career assessments, work history, and college transcripts, and referring students with barriers to their success to the appropriate resources on and off campus.
2.2. Plan, design, and present educational/career/job search/training programs and workshops.
2.3. Discuss and analyze what the student's goals are, and how they are going to reach them, by learning about the whole student; work history, personal needs, college history, barriers to success, etc. Determine what academic supports are needed for the student to be successful.
2.4. Guide them through CCC processes and assist them in getting started.
2.5. Educate new students by presenting at New Student Advising Sessions.

3. General Student Support (10 - 20%)

3.1. Help students needing requisites and placement by reviewing external and internal transcripts.
3.2. Develop and update New Student Advising Session presentation for students and faculty related to transferring, career exploration, choosing a major, planning the next term, how to succeed, and more.
3.3. Work with students on Academic Standing (students on alert, probation, or suspension).
3.4. Work with student on Student Planning and record details in Colleague. Ensure the planning meets the requirements for financial aid appeals and extensions and the student is aware of the processes.
3.5. Use Navigate to report on all student appointments and drop in meetings and create appointments for students. When appropriate, create referrals for follow up to ensure student success.
3.6. Inform, support and collaborate with faculty advisors in cohort area to ensure all students receive timely and accurate advising for their goals.
3.7. May coordinate visits with 4-year college and university partners.


  • Establish and maintain effective working relationships with students, staff, other agencies, and the general public.
  • Perform other duties as assigned within the scope of the classification.
  • Participate in college committees when requested.
  • Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
  • Maintain work areas in a clean and orderly manner.
  • Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).


  • This role will work our STEM students from their first term of enrollment through graduation, as well as student in all our other programs including undecided students.

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, if you believe you have a combination of education and experience to meet the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.



Bachelor's degree in psychology, social work, sociology, business, public administration, or related field AND at least 3 years of directly related work experience, including experience working with diverse and underserved populations. Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.

Thorough knowledge of college academic programs and procedure, career development principles and practices, registration processes, and relationships between various levels of education and business partners. Strong knowledge of word processing, spreadsheet, database, presentation, internet, and email applications.

Strong written and verbal communication skills with a proven ability to disseminate complex information to small and large groups with proper mechanics in the English language. Strong interpersonal skills including successful collaboration, customer service and public speaking.

Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change.


  • Experience working in a higher education setting.
  • Experience with enrollment and admissions processes and/or advising and career services.
  • Ability to communicate effectively with English language learners.
  • Knowledge of FERPA requirements.
  • Experience working with veteran and/or first-generation college students.
  • Bi-lingual Spanish with experience presenting information to small and large groups in this language.
  • Master's degree in Education, Student Affairs, Social Work, Counseling, or related field.
  • Global Career Development Facilitator Certificate.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.



The position requires minimal

(20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.

The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

The work environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.



Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.



Works under the general direction of the Director.

Additional Information

Clackamas Community College is a diverse community that provides equal opportunity in employment, activities, and its programs. It is the policy of the Clackamas Community College and its Board that there will be no discrimination or harassment in any educations programs, activities or employment on the grounds of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, marital status, disability, veteran status, age, genetic information or any other status protected under applicable federal, state or local laws. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under anti-discrimination laws. Persons having questions about equal opportunity and nondiscrimination should contact the Chief Human Resources Officer for Clackamas Community College in Barlow Hall at the Oregon City campus, 503-594-3300. Please note the following areas of responsibility, should you need relevant resources or information: Section 504 Coordinator, Disability Coordinator, Oregon City campus, 503-594-3181; Title II Coordinator, Associate Dean, Oregon City campus, 503-594-3392; Title IX Coordinator, Chief Human Resources Officer, Oregon City campus, 503-594-3300.



To apply for this position, you must submit:
  • Completed online application
  • Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position
  • Current Resume
  • Completed responses to the Supplemental Questions
  • Unofficial Transcript (Upon hire, candidate will be required to provide official transcript(s) for degree(s) earned, if applicable.)



CCC only accepts applications through our online application system at We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline. For technical assistance, please call (855) 524-5627. Please note: This is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration. Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered. Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in the handbook or association agreement (as applicable) to assess education and experience. For this reason, please be sure to include everything in your application that you want the college to consider towards placement.

Final candidates may be subject to a criminal background check as part of the employment process. Clackamas Community College participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. This information is kept completely confidential, is obtained only after a candidate is hired, and will not be used to pre-screen any job applicant. The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Clackamas Community College are expected to perform tasks as assigned by Clackamas Community College supervisory/management personnel regardless of job title or routine job duties.



Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Military personnel who expect to be honorably discharged from the military within 120 days of certifying veteran status on this job application, may also request preference. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. DOCUMENTS REQUIRED:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
  • Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.

For information regarding Veteran's Preference qualifications, visit the following website:

To apply, visit:

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