Job Details

Student Success Coach
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Position Number: 6195889
Location: Seattle, WA
Position Type: Disability Services

Student Success Coach

Seattle University

Student Success Coach

FLSA Status: Nonexempt

Market Reference Range (MRR): 8

Months Per Year: 12

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Location: South Lake Union Campus & occasionally the First Hill Campus

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Position Summary:
The Success Coach provides personalized academic support to students, with a primary focus on providing accommodations to students with disabilities in accessing and utilizing disability-related accommodations. In addition, this role will support students in improving their overall academic performance through tutoring, academic coaching, and strategies for success in areas such as time management, test-taking, and study skills in partnership with Learning Assistance Programs. This position is integral to helping students overcome challenges, build self-confidence, and achieve educational goals.

This Success Coach position is based at the Cornish College of the Arts at Seattle University (CCOA-SU) campus in South Lake Union but is part of the Disability Services team at the main Seattle University campus. This Student Success Coach will support both CCOA-SU and main SU campus students.

Key Responsibilities:

Disability-Related Accommodations Support: 65%
Under the leadership of the Senior Director of Disabilities Services, Success Coach meets with students for Access Planning Meetings, reviews accommodation requests, supporting documentation, and approves accommodation requests in consultation with the Senior Director.
Orients students to accommodation procedures and services; provide individual support and advocacy for students with disabilities, helping them navigate barriers to access and ensuring they have support.
Meets with students from both campuses to assess their specific needs and approve appropriate disability-related accommodations.
Works with students and faculty to identify and implement appropriate disability-related accommodations, ensuring compliance with institutional policies and legal requirements.
Maintain accurate records of accommodations and related correspondence in compliance with privacy regulations and institutional guidelines.

Tutoring, Academic Coaching, and Success Strategies: 35%
Assist students in developing strategies to enhance their academic skills, including time management, study habits, test-taking strategies, and goal-setting. Assist students in identifying academic strengths and challenges, and offer strategies for addressing barriers to success.
Work with students to identify personalized study strategies, such as creating effective study plans, using active learning techniques, and developing effective note-taking methods.
In conjunction with LAP, provide workshops and group opportunities to help students improve their ability to manage their time effectively, prioritize tasks, and balance academic and personal commitments.
Meet individually with students to provide tailored advice and solutions to address individual academic challenges, adjusting approaches as needed to support the diverse needs of students. Refer students to academic resources (e.g., tutoring, writing center, library) to support their individual needs.

Qualifications

Qualifications:
Bachelor's degree in Education, Psychology, Counseling, or a related field.
Experience working with students with disabilities, ideally in a higher education setting.
Knowledge of accessibility issues in higher education and familiarity with accommodations and assistive technologies.
Strong knowledge of academic coaching, study skills, and tutoring techniques.
Excellent interpersonal and communication skills, with the ability to build rapport with diverse student populations.
Ability to maintain confidentiality and manage sensitive information.
Strong organizational skills and the ability to work independently and as part of a team.

Preferred Qualifications:
Master's degree in Education, Psychology, Counseling, or a related field
Certification or training in academic coaching, disability services, or a related field.
Experience with specific learning disabilities, ADHD, or mental health challenges.
Familiarity with assistive technology tools and software for students with disabilities.
Knowledge of Universal Design for Learning (UDL) principles and best practices for accessible education.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $58,400

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

This position may be eligible for a hybrid schedule after successful completion of an introductory work period of 3-6 months. This may mean that a hybrid eligible role will begin on-campus initially and then will transition to hybrid format following onboarding and training. Flexible work plans are subject to periodic review and may be changed or terminated at any time for any reason at the university's discretion.

To apply, please visit: https://seattleu.csod.com/ats/careersite/JobDetails.aspx?id=2747&site=2